We no longer provide paper copy of visa or passport forms. Applicants are now required to fill their application fully online, print, sign and post or bring to the counter (subject to appointment) at the relevant processing office.

For postal applications, applicants must submit the hard copies of their application with their supporting documents including a pre-paid self-addressed envelope. Once processing is completed, your passport and documents will be mailed to you using the pre-paid self-addressed envelope submitted with your application. The Mission cannot be held liable for loss of passports sent by post or courier service.

For counter applications, applicants will need to submit hard copies of their forms and supporting documents to the Embassy in person.

Once the visa application has commenced, it is available online for a period of 14 days for Visa applications and 21 days for Passport applications for you to retrieve and amend before submission.

Appointments can be booked whilst completing an application online. Select ‘Counter Service’ as the mode of delivery.

Applicants who missed their appointments can request to reschedule the appointment subject to availability by contacting the relevant submission office via email at ottawaconsular@ghanahighcommission.ca or torontoconsular@ghanahighcommission.ca and provide the correct visa or passport reference number, full name, date, and preferred time for a new appointment (subject to availability). You can also contact our live chat support team via our website on the application portal.

Once visa forms and supporting documents have been posted to the Mission, you will be unable to make changes to your application. Please contact the relevant Mission via email at ottawaconsular@ghanahighcommission.ca or torontoconsular@ghanahighcommission.ca to change the mode of submission. You can also contact our live chat support team via our website on the application portal.

You will be unable to make changes to your application once submitted. To make amendments to your application after it has been submitted online, contact us via email at ottawaconsular@ghanahighcommission.ca or torontoconsular@ghanahighcommission.ca for the application to be enabled for corrections. You can also contact our live chat support team via our website on the application portal.

First, check your email spam folder, if our emails are ending up there, add us to your address book or save sender list so our emails get to your inbox. Otherwise, check your email subscriptions from a desktop computer.

Check that you have filled in all mandatory questions. If you selected the appointment date and time, click ‘ok’ before you move on.

Appointments are subject to availability. Selected date is not secured until application is submitted.